129 Years of Quality Transport 1897-2026
Whether you need road haulage, warehousing or training - we're here to help. Get in touch and a member of our team will respond promptly.
Transport House, Tittensor
Stoke-on-Trent, ST12 9HD
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Useful forms and documents to help you work with us.
Support & Forms
Submit a claim for lost or damaged freight via our standard claims process.
Download FormConsidering our warehousing or fulfilment services? Complete this short questionnaire.
Download FormHow to pack and label your pallets for safe, efficient transport.
Download PDFThe standard Road Haulage Association conditions that govern our services.
Download PDFThe UK Warehousing Association standard conditions of contract governing our warehousing services.
Download PDFDangerous Goods Safety Adviser certificate confirming our compliance with ADR regulations.
Download PDFFleet Operator Recognition Scheme (FORS) accreditation certificate.
Download PDFISO 9001:2015 quality management system certification (FS 23429), valid to 2029.
Download PDFEnvironment Agency waste carriers licence (CBDU60158), valid to October 2027.
Download PDFInsurance Documents
Certificate of motor insurance for RG Bassett & Sons fleet vehicles.
Download PDFCertificate of employers' liability insurance as required by law.
Download PDFCertificate of public and product liability insurance.
Download PDFCertificate of goods in transit (GIT) insurance covering freight carried.
Download PDFSummary insurance letter confirming cover levels for 2025–26.
Download PDF129 Years of Quality Transport 1897-2026